WIJAYANTI, Cynthia Anna.
 PENGARUH KUALITAS LAYANAN DAN KEPUASAN PELANGGAN PADA LOYALITAS PELANGGAN DI RESTORAN PIZZA E-BIRRA.
<strong>Klabat Journal of Management</strong>, [S.l.], v. 1, n. 1, p. 11-42, feb. 2020.
ISSN 2722-726X.
Available at: &lt;<a href="https://ejournal.unklab.ac.id/index.php/kjm/article/view/447" target="_new">https://ejournal.unklab.ac.id/index.php/kjm/article/view/447</a>&gt;. Date accessed: 11 july 2025.
doi: <a href="https://doi.org/10.60090/kjm.v1i1.447.11-42">https://doi.org/10.60090/kjm.v1i1.447.11-42</a>.