KOYONGIAN, Yeane; 						WALEAN, Ronny.
 MODEL STRUKTURAL BRAND LOYALTY MELALUI CUSTOMER SATISFACTION: STUDI KASUS SPBU PERTAMINA DI MANADO.
<strong>Klabat Journal of Management</strong>, [S.l.], v. 2, n. 1, p. 1-19, feb. 2021.
ISSN 2722-726X.
Available at: &lt;<a href="https://ejournal.unklab.ac.id/index.php/kjm/article/view/555" target="_new">https://ejournal.unklab.ac.id/index.php/kjm/article/view/555</a>&gt;. Date accessed: 13 oct. 2025.
doi: <a href="https://doi.org/10.60090/kjm.v2i1.555.1-19">https://doi.org/10.60090/kjm.v2i1.555.1-19</a>.