Relationship of Organizational Culture and Citizenship Behavior on Soft Skills as Mediated by Transformational Leadership: The Case of Philippine State Universities

Abstract

The paper investigated the relationship of organizational culture and organizational citizenship behavior on soft skills as mediated by transformational leadership. Data from 324 faculty members were collected through G-power as the basis for the computation of sample size. This study used descriptive-correlational design and structural equation modeling. A Self-constructed questionnaire was utilized, having formatted on a 4-point scale. The Kruskal Wallis, ANOVA, T-test, correlation coefficient, regression, and SmartPLS were used to test the hypotheses. The result of this study reveals that faculty members have strong organizational culture, organizational citizenship behavior (OCB) was good, transformational leadership was good, and the respondent’s soft skills were also good. Transformational leadership was predicted by OCBI, OCBO, and clan culture. Soft skills are predicted by inspirational motivation and individual influence. As to Organization Culture and OCB, the predictors of soft skills are OCB-O, OCB-I, and negatively predicted by clan culture. Transformational leadership has a partial mediating effect between OCB, organizational culture, and soft skills. However, organizational culture and organizational citizenship behavior have a significant direct effect on soft skills.

Keywords: Organizational Culture, Organizational Citizenship Behavior, Transformational Leadership, Soft Skills, State University